FAQ Visa and Immigration Program Temporary residence Electronic Travel Authorization (ETA) My eTA was refused. Can I get a refund?

My eTA was refused. Can I get a refund?

No. All application fees are non-refundable. Fees cover processing costs, not eTA issuance.

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Questions on this topic

Are there any age exemptions for eTA?

Can I get my eTA on an urgent basis?

Does having an eTA mean that I am allowed to enter Canada?

Do I have to print anything to prove that I have an eTA?

Got a New Passport After eTA Approval: What to Do Next?

When should my client apply for their eTA?

Can I make changes to client’s eTA after it‘s been approved?

Can I review the eTA application before I submit it?

Can I withdraw my eTA application?

How long can a client stay in Canada with their eTA?

If my eTA is cancelled after I get one, can I travel?

Is the eTA linked to a client’s passport number?

How Clients Can Check Their eTA Application Status?

Can You Appeal a Refused eTA Application?

How long will it take to process my eTA application?

How to Securely Submitting eTA Documents to IRCC?

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Why am I not receiving any emails about my eTA?

Will IRCC email me when my eTA is approved?

Can I use my email when I apply for an eTA for a client?

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eTA application: How to find out what documents I need?

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