FAQ Visa and Immigration Program Temporary residence Electronic Travel Authorization (ETA) Can I withdraw my eTA application?
Can I withdraw my eTA application?
Yes. To withdraw your application, you must use this Web form. You will need to provide:
- the application number you received when you applied for your eTA,
- your name, and
- the date and country of your birth.
Please note that the application fee is non-refundable. In most cases, eTA applications will be approved within minutes of applying. Therefore, you may receive an approved eTA before your request to withdraw your application has been processed. If this is the case, you will continue to hold an approved eTA.
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Questions on this topic
I have been charged more than $7 CAD for my eTA on another website. I think I have been scammed. How can I find out and can I get a refund?
I have to submit documents for my eTA application. How can I find out what documents I need to provide?