FAQ Visa and Immigration Program Other applications and services General Questions I tried to link an existing application to my GC key account but it failed. What should I do?
I tried to link an existing application to my GC key account but it failed. What should I do?
Double check the place of birth on your passport as well as the application portal and make sure both are the same.
In some passports, the place of birth is a province instead of a city, however, in the application portal/form they ask to provide the city of birth. In that case. you should provide the one that's mentioned on your passport.
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