FAQ Visa and Immigration Program Temporary residence Work Permits I paid the employer compliance fee, but the worker is not coming to Canada. Can I get a refund?

I paid the employer compliance fee, but the worker is not coming to Canada. Can I get a refund?

Yes, you can get a refund. However, you must withdraw your offer of employment first. Once the offer of employment has been withdrawn, a refund will be issued automatically to the same payment method you used to pay. Refunds can take up to a year to be processed.

Read the Employer Portal User Guide to find out how to withdraw your offer.

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